Penelope's Pitstops
9 Whorlton Road,
Riverside Park
Middlesbrough TS2 1QJ
Phone: 01642 231818
e-mail: info@penelopespitstops.com
The Female Friendly Car Maintenance Centre
Penelope's Pitstops is the unique vehicle servicing point for female drivers. You will be greeted by female staff who understand your needs and you will not have to come into contact with male mechanics.
Penelope's Pitstops is the first female friendly garage/MOT testing centre in the north-east region and aims to ensure women feel less intimidated and more comfortable when taking their car in for service or repair.
We at Penelope's Pitstops have first hand knowledge of how off-putting it can be, particularly for women, to walk into a garage when they have very limited knowledge of car mechanics.
Our research shows;
1. People generally feel uncomfortable going into an unfamiliar establishment.
2. People rely on word of mouth recommendations.
3. People generally feel overcharged.
4. How much inconvenience getting their car serviced can cause.
Our main aims are;
1. To make customers feel at ease.
2. To ensure the customer understands exactly what work needs to be carried out and why.
3. To ensure customers are aware of full pricing structure.
4. To provide customers with minimum inconvenience.
Thinking of changing your car? to view cars available at local friendly dealers
If you would like an independent mechanical check on any car you see, contact the car dealer and they will arrange it with you.
Penelope's Pitstops is the first female friendly garage/MOT testing centre in the north-east region and aims to ensure women feel less intimidated and more comfortable when taking their car in for service or repair.
We at Penelope's Pitstops have first hand knowledge of how off-putting it can be, particularly for women, to walk into a garage when they have very limited knowledge of car mechanics.
Our research shows;
1. People generally feel uncomfortable going into an unfamiliar establishment.
2. People rely on word of mouth recommendations.
3. People generally feel overcharged.
4. How much inconvenience getting their car serviced can cause.
Our main aims are;
1. To make customers feel at ease.
2. To ensure the customer understands exactly what work needs to be carried out and why.
3. To ensure customers are aware of full pricing structure.
4. To provide customers with minimum inconvenience.
Thinking of changing your car? to view cars available at local friendly dealers
If you would like an independent mechanical check on any car you see, contact the car dealer and they will arrange it with you.
Premises
